Welcome to lusoautomotive.com (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to vehicle sales and imports.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Email address

• Phone number

• Address

• Driver’s license or ID (when necessary for a transaction)

• Payment information (handled securely through third-party processors)

Vehicle Information:

• Vehicle preferences

• Trade-in vehicle details

• VIN numbers (for imports or sales)

Technical Data:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process vehicle sales and import requests

• Communicate with you about your inquiries

• Provide quotes, invoices, or import documents

• Improve our website and services

• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g., shipping agents, customs brokers)

• Legal authorities, if required by law

• Financial institutions for processing payments

4. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, or reporting requirements

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Withdraw consent at any time

To make a request, please contact us at legal@lusoautomotive.com.

7. Data Security

We use industry-standard security measures to protect your information. However, no system is completely secure. We encourage you to protect your personal information as well.

8. International Transfers

If you are accessing our services from outside Portugal, your data may be transferred to and processed in Portugal or other jurisdictions where our partners operate.

9. Contact Us

If you have any questions about this Privacy Policy, or if you’d like to exercise your data rights, please contact us:

Email: legal@lusoautomotive.com
Phone: +351 934 220 394

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.